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All Questions & Answers

  • How to book a transfer fast

    How to book a transfer fast? Method 1: You know the name of the resort or hotel… Method 2: You know the address of the hotel … Method 3: You can choose the place on the map, where you need to go … How...

  • I can not find my hotel on your website

    To make a search specify the region in which your hotel is located (resort, city, village, etc.) Once you choose a car by clicking Book now you will be asked to specify the name and address of the hot...

  • How to correct or amend details of the transfer: date, time, flight, address?

    You should make all the changes to your booked transfer directly at your Personal Account 1.    If you need to change the date or time, or the contact phone, flight details, you should make all the ne...

  • Do you have cashless payments?

    We have several options of payment, please check below: For travel agencies, it is possible to pay from the partner balance (after authorization as an agent) or via PayPal business...

  • When I search, I cannot find the hotel I need

    On the Intui website, you can find the transfer you need in several ways: 1. By the name of the hotel/apartment Using this method, you only need to enter the name (or part of it) of the hotel/apartmen...

  • Travel time for Shuttle buses

    The travel time for shuttle buses indicated in the system is approximate, because the transfer by shuttle means presence of other passengers. This is why the pick up time and the passengers list is ca...

  • How and when can i edit the pick-up time?

    You can change your pickup time online, in fact everything can be edited in your Personal Account. You can make amendments if there are more than 24-48 hours left until the transfer: Introduce necessa...

  • Extra hours: What is? How much does it cost? How to book?

    You may need to consider booking extra hours in the following cases: if you want to stop at a sight place, restaurant, shop and so on if you require from driver to wait for a while at the certain plac...

  • Why is the resort name being shown in the order and in the voucher?

    While booking a transfer, you can indicate a hotel or an address (or GPS coordinate) as drop-off location. The system, using your drop-off location information, finds a resort where it is located, tha...

  • The difference between Flexi and Standard fares

    Answer in the table below:     STANDARD FLEXI Can be booked no later than  48 hours 1-2 hours Cancellation fully refunded no later than 5 days 2 days Possibility to make amendments in the booking no l...