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Common problems with card payment on the web

If you have payment problems, check:

Access permissions of you card (you can change them by contacting your bank):

  1. Your card can perform internet transactions.
  2. Card doesn't have transaction limit set. 
  3. Card doesn't have internet transaction limit set.
  4. Payer's address is in english.
  5. Payer's and card owner's addresses are the same.
  6. Payer's name and family name, in english, are the same as on the card.
  7. Card is not expired.
  8. Card has enough money for payment.

If nothing helped, please try another card.

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  1. ellenor birney

    I would like to start again as I want transfers for 2 persons and return trancfer